Frequently Asked Questions

No. Fabled Figs are independent, compatible building-brick figures. We are not made by, affiliated with, or endorsed by LEGO® or any other brand. Our custom figures are printed on replica (third-party) parts. In short: built for the builders.

Our products are collectibles made for display and are intended for ages 16 and up. They aren't toys, and they contain small parts that pose a choking hazard, so keep them away from young children and pets. Some pieces also include batteries, which is another reason they're not meant for small hands. See our Safety & Item Care page for the full breakdown.

We process orders in about 1–3 business days, then add the transit time for the shipping service you choose at checkout. You'll get a tracking number by email as soon as your order ships. See our Shipping Policy for delivery estimates.

US shipping is based on the weight of your order, starting at $6.50 for Standard Ground shipping. Most orders are small, light shipments, so they tend to land at the lower end. Orders over $60 get free Standard shipping within the US, and faster options (Priority Ground and Air, and Rush 3 Day Air) are available at checkout. Every option is priced at the exact rate our carriers charge us, so we don't profit on shipping. Full details are on our Shipping Policy.

Yes! We ship all over the world, with more regions opening over time. We've completed orders in Europe, Asia, and South America, so if checkout shows a shipping option to your country, we can send your order there! International shipping is calculated at checkout by weight and destination, and we have a couple of carrier options. Sadly, there's no free shipping on international orders, and delivery usually takes 10 to 30 business days, sometimes longer if customs takes its time. Our shipping options include duties, VAT, and import fees in the price up front, so there's nothing extra to pay when your package arrives. If an option ever doesn't, the carrier collects them on delivery. Checkout shows you which is which, and either way those charges are the buyer's responsibility. Full details on our Shipping Policy.

You have 14 days from delivery to request a return. Every return starts with our return form, and each request is reviewed (submitting the form doesn't automatically approve it). Return shipping is free on US orders: once a return is approved, we email you a prepaid label. If your order shipped outside the US, you cover the return shipping. See our Refund & Return Policy for what's eligible.

We'll do our best to make it right. Just fill out our replacement request form and we'll get started sourcing the parts for you. We can usually replace up to around 5 pieces per order. Sometimes we have to order parts in specifically for these requests, so replacements may take roughly 1 to 2 months to actually arrive. A few ultra-rare or specially molded pieces may not be replaceable, but we'll always let you know either way and work to find a fair solution. Full details on our Piece Replacement Policy.

For everyday dusting, a soft makeup brush, a small handheld vacuum with a soft bristle attachment, or a dry microfiber cloth works best. A soft, unused toothbrush is also great for getting into tight spots between studs and small parts. For a deeper clean, you can wash your figs by hand in water no hotter than 104°F (40°C) with a little mild detergent, then rinse them off and let them air-dry. As with the big brands, real, intense heat can warp the bricks and loosen prints, which is one of the few things that can permanently change how they fit together. Full guide on our Safety & Item Care page.

Once an order is placed we can't always guarantee changes or cancellations, but we genuinely want to help. Please submit a cancellation request as soon as possible and we'll do everything we can to update or stop your order before it ships out the door.

We only use your information to run our store, fulfill your orders, and (if you opt in) send you updates. We never sell your data for money, and we never share it with anyone who doesn't actually need it to help us run the shop. You can access, correct, or delete your information any time through our privacy request form. See our Privacy Policy for the full picture.